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| UST SmartOps™ uses cognitive automation to intelligently and continuously accelerate business opportunities by reducing costs, streamlining efficient operations, and uncovering unrealised growth revenues for your business. |
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| SmartOps Release 6.0.0 |
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Major Release Themes
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Enterprise Cloud Deployments
- Now available from UST Enterprise Cloud
- Seamless deployments:
- Cloud friendly deployment package
- Improved system stability with Docker Swarm cluster
- Hardened security:
- Appication Gateway and HTTPS end-points
- SSO for enterprise, integration with AD
- Improved Logging and Monitoring:
- Centralized application logs with ELK stack
- Docker cluster monitoring using Prometheus and Grafana
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Revamped Customer Experience with reuseable UI components
- Theme based User Experience:
- New branding and design theme introduced for Skills Designer in this release
- Enhanced user journeys and experience
- UI Library:
- Reusable UI components that bring consistency across the modules
- Single application view:
- The new experience brings packaged workflows, products and platform modules together with a common home and streamlined navigation
- Persona based experience:
- A framework to orient UI based on the user's profile
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Packaged Work Flows
A framework to bring together only the essential SmartOps capabilities to enable an end-to-end Business Use Case:
- Predefined automation stories that enable specific processes in the use case
- Pretrained ML models, NER and Conversation capabilities when required
- Usecase specific user personas
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Document Understanding as a Product
- Based on proprietary AI Model
- Extraction based on Configuration rather than Training
- Initial introduction in this release to handle Annual Reports
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New business capabilities
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| Capability |
Vertical |
Horizontal |
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Support Packaged Workflow
- Manages end-to-end life cycle of Ticket Resolution process by providing recommendations on similar tickets and resolutions
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Any |
IT Ops |
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Monitoring Packaged Workflow
- Helps to create projects to manage alerts and notifications from multiple monitoring agents
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Any |
IT Ops |
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Document Understanding - Annual Reports
- Helps to create projects for extracting pre-configured details from Annual Financial Reports of publicly listed companies
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Any |
Fin Ops |
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| Contract Management enhanced with Volume Rebate extraction |
Any |
Legal Ops |
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| Active Directory integration of SmartOps |
Any |
Any |
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Key technical capabilities
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- Skills Designer changes to support Packaged Workflows
- User Interface Rebranding of Skills Designer
- Base User Interface library for SmartOps
- Packaged Workflow Framework (UI & Orchestration)
- Implementation of iHUB with Queue listeners
- Docker Swarm Cluster Based Deployment
- Redis to RabbitMQ migration to improve Smart Vision based workflow stability
- Apply tilt correction as a pre-processing step to improve OCR accuracy in Vision
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Known Issues / Limitations |
View |
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Pretrained Models List |
View |
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