UST SmartOps™ uses cognitive automation to intelligently and continuously accelerate business opportunities by reducing costs, streamlining efficient operations, and uncovering unrealised growth revenues for your business.
SmartOps Release 6.2.0

New business capabilities

Capability Vertical Horizontal Demo
Enhancements to Support Packaged Workflow
  • Capability to induct custom ticket dump for resolution recommendations
  • Admin dashboard improvements to show ticket dump execution status
  • Communicate back on Workflow Automation Requests
Any IT Ops
Enhancements to Monitoring Packaged Workflow
  • Ticket closure tracking and status updates
Any IT Ops  
Contract Management Solution (CMS) as a Packaged Workflow
  • Extract details from contract documents such as Master Service Agreement (MSA), Statement of Work (SOW), and Addendums
  • Dashboard to view party wise and segment wise classifications
  • Provision to see all runs associated with a project
  • Supports CMS Processor and CMS User personas
Any LegalOps
Know Your Customer (KYC) as a Packaged Workflow
  • Human-in-the-loop to review and approve KYC documents
  • Supports KYC Admin and KYC Reviewer User personas
Any FinOps
Retail Invoice Extraction Packaged Workflow
  • Batch invoice processing capability
  • Review / correction feature for approval pending invoices
  • Download option for approved invoices
  • Supports Finance Supervisor and Invoice Processor personas
Any FinOps

Key technical capabilities

  • Enhancements to Packaged Workflow Framework
    • Packaging Automation Stories, Workflows and Micro actions of a PWF installation
    • Enhancements in project listing page - Sort & Filter
    • Enable editing of installation properties of a PWF project
    • Enhancements to UI/UX framework and re-usable libraries
  • Enhancements to Document Understanding
    • Inclusion of Retail Invoices as a new document type
    • Batch document processing capability
  • User Interface rebranding for Smart Vision and Smart Sense
  • Automation Regression suite for Document Understanding module
 
Known Issues / Limitations

Pretrained Models List