Contents
Non-availability of real time voice transcription in browsers other than Firefox
Accuracy issues in voice transcription, numeric conversion & model retraining
Transcription auto correction feature not working for shared location based Jobs
Non-availability of connectivity validation for shared location based Jobs
Shared location based Jobs taking longer time for processing
MSA/SOW classification and data extraction
Accuracy issues in MSA/SOW classification and data extraction
Accuracy issues in unstructured document extraction
Performance drop in upload & prediction for documents with size greater than 1 MB
Performance drop when multiple users access the application concurrently
Intermittent issue in monitoring where charts are getting disappeared
Accuracy issues with Cheque classification
Non-cheque documents are not properly identified
Supported historic ticket dump size for a single file is 1 MB
Workflow for Batch Predict and Visualization is not available
Retraining of TicRR ML models to improve recommendations is not available
Mapping of resolution workflows from TicRR interfaces is not available
ServiceNow ticket should have "Type" field set as Ticket Category; for TicRR to show recommendations
NER model accuracy issues reduces the number of tickets in TicRR queue
Minimum image quality required for field extraction with desirable accuracy is 300 dpi
Field extraction accuracy issues for license & PAN documents due to insufficient training data
Supports only PAN & Kerala State Driving License as KYC documents
No option available to create new KYC projects
Slight delay in overall status update when reviewer submits changes
Persona based experience & new KYC project creation is not available in current release