ITOps 1.4-Test Summary Report

Purpose

The purpose of this document is to summarize the end to end testing activities performed by QA team as part of ITOps Release 1.4.

End to end functional and regression testing of ITOps is completed.

Period of Testing: 20^th Apr 2021 to 21^st May 2021

Sl No.	Area	Execution Status	Comments
1	ITOps PWF	Completed	*Surge Testing- in-progress in PT

N/A

Module

Limitations(Deferred Defects)

ITOps PWF

Dashboard Alert Pattern - With top 5 alerts for each day with different alert names coming in for different days, selecting large duration in date filter - X axis data goes not readable
Email Template - fields been missed in incoming alert template, data in other fields gets added with wrong data.
Email Verba Template - Alert id, More information URL is not captured in Elastic search. Alert Attribute if not hostname OID, is not captured.
Email Template - Additional details if added to solarwinds mail format, gets added to previous field data in ES
Alert listing - Auto Refresh - No maximum limit validation available. Entering larger value does not work as expected.
ITOps currently support iHUB channel’s – Queue, API Scanner and Email only. Queue channel - Add/Edit is possible only via API.
Same email id cannot be configured in multiple source emails of Extract email workflow.
Dashboard - Since SLA values are not available in ES from service now- MTTR, Resolution SLA and Top 10 alerts widgets related to SLA not validated.

ITOps PWF	# of User Stories			# of Test Cases		# of Open Defects (Critical/High/Med/Low)
ITOps PWF	Total	Fully Passed	Partially Passed	Total	Passed %	Critical	High	Medium	Low
Release 1.4	7	6	1	309	90%	0	2	29	7
						0	2	29	7
Regression Release 1.4				273	98%