AIOps 2.2 - Test Summary Report

Module

Limitations(Deferred Defects)

AIOps PWF

• In progress indicator is not shown to user when AutoResolution triggered, moves to HITL and details for same not captured in BE

• Impact and Urgency in ITSM cannot be changed and tested in AIOps for High and Medium combinations.

• Dashboard Alert Pattern – Range indicator of alert Pattern is not positioned centrally to widget or vertically to the right of widget

• Sync with ITSM for ticket updates will be affected, when there are multiple projects’ API channels in use simultaneously.

• Alert Processing report from Alert console will show error message to choose shorter time range when API scanner channel polls empty results continuously for long time.

• Email Channels should be created and authenticated from service account in incognito window to have it working.

• Multi realm projects’ dashboard should be accessed from different browsers if accessed simultaneously

• Email Template - fields been missed in incoming alert template, data in other fields gets added with wrong data.

• Email Verba Template - Alert id, More information URL is not captured in Elastic search. Alert Attribute if not hostname OID, is not captured.

• Email Template - Additional details if added to solarwinds mail format, gets added to previous field data in ES

• Alert listing - Auto Refresh - No maximum limit validation available. Entering larger value does not work as expected.

• AIOps currently support iHUB channel’s – Queue, API Scanner and Email only. Queue channel - Add/Edit is possible only via API.

• Same email id cannot be configured in multiple source emails of Extract email workflow.

• Reassignment template is not working as it takes from ISTM default configuration(Bug 77306) – will be resolved in 2.3.

• Alerts satisfying failure policy and rule is not getting added to ES as failureAlert – true (Bug 77013) – will be resolved in 2.3