Login to SmartOps ITOPs as an ITOPs Engineer user. This displays the ITOPs dashboard as shown in FigureFigure.
Note: The dashboard corresponding to the saved/favourite project is displayed, by default.
To navigate to alert configurations, click Configuration tab. This displays the Alert Configuration Policy screen as shown in FigureFigure.
To navigate to Acknowledgement Policy, click on Acknowledgement Policy available in the menu bar. This displays the corresponding Acknowledgement Policy as shown in FigureFigure.